Support

Often the best way to solve a problem is to download the latest version of Macro Express. Click on Help, About from within the program window to check for updates.

Look through our support pages to find answers to your questions. If you can’t find the answer, feel free to contact us through one of the contact links below. We’ll do our best to assist you.

Macro Express Knowledge Base

Answers Online

Search our knowledge base or website for answers to your questions.

  • Knowledge Base
  • Search the entire website using the search function at the top of each page.
Macro Express Documentation

Documentation

Find answers in the help file or through other tips and ideas provided.

Discussion Forum

Exchange information, ideas, and solutions with other Macro Express users.

Macro Express Written Tutorials

Tutorials

Watch videos on how to use the program and specific features. Or read the tutorials.

Other Resources

Other Topics

End of Support

Full support for a specific version of the program ends 2 years after an updated version is released. See our Product Support Policy.

Custom Macros

From time to time, we receive inquiries from individuals and companies who want to have custom macros created for them. While we do give general guidance and assistance where possible, we do not offer such a service in house. We do, however, provide a list of companies and individuals who are willing and able to develop custom macros. To receive a copy of the list or to have us add your name to the list as a developer, send a request to info@wintools.com.

Insight Software Solutions, Inc. provides this list as a service to our customers. We do not guarantee or warranty the work performed by third party developers. However, we will remove the name of a developer from the list if we receive complaints about their work.