Privacy Statement

Insight Software Solutions, Inc. respects your right to personal privacy and confidentiality.

Information Collection and Use

Insight Software Solutions is the sole owner of the information collected on this site. We do not sell, rent, share or provide your private information to other firms or individuals. Currently, information is collected on our web sites when you: 1) Order a Product, 2) Request Support, 3) Report a Bug or 4) Subscribe to our Email Newsletter.

Order a Product

We require information on our product order forms such as contact information (name, address, telephone number) and credit card information. The information we collect is used to process and fulfill your order. We maintain the information you provide in a customer database (except for credit card information) to have a record that you are a licensed customer. This information may also be used to contact you in case of problems with the order. No credit card information is saved on our servers.

Request Support, Report a Bug

We ask for basic name and email information so we can request additional information if necessary. We may also contact you when a bug you reported is fixed or a feature you requested is implemented.

Subscribe to our Email Newsletters

The Macro Express News and What’s New at Insight Software Solutions email newsletters are used to notify subscribers of updates or enhancements to Macro Express or our other products. Subscribers must opt in to receive these email newsletters. The only information required is an email address. Users may opt out of this service at any time by unsubscribing.

Cookies

We use cookies to store shopping cart information and to remember your preferences when requesting support. We use Google Analytics to evaluate the use of our websites. Google Analytics places a cookie on your computer that is then used to compile reports of visitor traffic and internet usage. Google analytics does not have a database of individual profiles for each visitor and only collects aggregate data.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Opting Out of Cookies

By using our website, you consent to the placement of the cookies. We do not require that you accept cookies and you may withdraw your consent to our use of cookies at any time by adjusting your browser’s privacy settings. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. Some functionality on our websites may be disabled if you decline to accept cookies.

GDPR for EU Residents

The General Data Protection Regulation (“GDPR”), an EU-wide legal framework for the standardization of data protection, grants certain rights to you as a “Data Subject” such as the right to access, correct, restrict and erase your personal data. For questions or to exercise these rights please contact us at privacy@wintools.com.

Insight Software Solutions primarily processes data as a controller. The Personal Data we process is necessary for us to take steps at your request prior to entering into a contract with you. For example, if you express your interest in purchasing one of our Products, such as by filling out a web form, we will process the Personal Data submitted to comply with your request. This may include sharing your Personal Data with one of our authorized payment processors who will then use your Personal Data to complete the purchase transaction. In addition, we are legally obligated to provide certain information to criminal prosecution or tax authorities in individual cases upon request.

Collecting Information from Children

Insight Software Solutions has no intention of collecting any personally identifiable information from individuals under 18 years of age. If a parent or guardian becomes aware that their child has provided us with personally identifiable information or that we have otherwise inadvertently collected this information, contact us at privacy@wintools.com and we will immediately delete the information from our servers.

Security

Insight Software Solutions takes every precaution to keep all information from our online visitors as secure as possible against unauthorized access and use.

Notification of Changes

Please note that from time to time we review our privacy practices, and that our current practices are subject to change. We encourage our visitors to periodically review this page to become familiar with our privacy statement and any possible changes. If you have any questions or comments about our privacy practices, you may contact us at: privacy@wintools.com.